Please read the Terms and Conditions of Volunteer in South Africa carefully before submitting your booking form. By clicking on the box besides the words 'I have read and agree to the Volunteer in South Africa legal terms and conditions' and agreeing to them in the online booking application form, you agree to the following terms and conditions below.
The volunteer is solely responsible for arranging and paying for their own travel, specifically including all airfares or other transport costs to and from the host country as well as any local transport costs to site see etc (if we offer transport to and from Projects in our write ups then this is included in the price). It is the responsibility of the volunteer to carry all necessary documents when travelling abroad. While Volunteer in South Africa may advise the volunteer on required travel documentation, Volunteer in South Africa is not responsible for any supporting documents necessary for the volunteer's travel needs or other purposes.
Insurance in Place
Volunteer in South Africa does not provide the volunteer with Medical or travel insurance of any kind. Medical Hospital insurance is mandatory for each volunteer, and the volunteer will need to purchase this prior to departing on the trip. The volunteer is solely responsible for evaluating and determining the type, extent and levels of any insurance coverage they need or desire for their planned volunteer travel period. However, it must cover their entire travel period.
Our Refund Policy
Compared to similar companies that provide comparable comprehensive volunteer service opportunities, Volunteer in South Africa’s registration and program fees are significantly less than the fees charged by some companies. Therefore we do not offer refunds.
By agreeing to these terms and conditions you agree to our no refunds policy.
By paying us, you agree to making no charge backs via your credit card or debit card company for any payments made to us.You also confirm that you will not contact paypal to make a charge back on any payments made to us via Paypal.
During Covid-19 any registration fees paid to us are non refundable due to our feeding scheme and organizational running costs involved. If your travel gets cancelled due to flight cancellation, sickness or lack of finances then your registration fee paid to us will be valid for 2 years with us, there-fore you may join us within 2 years from the date you paid the registration fee. Your registration fee will not expire with us for 2 years. However we do not offer refunds on registration fees during the Covid-19 pandemic.
Volunteer in South Africa Rewards
If you sign up for more than one project in more than one country then we will waiver $30 off your 2nd Registration fee payable. If you refer a friend to join you on the same dates that you are joining us then you will get 50% off your registration fee). Both parties will need to pay at the same time to be legible for this service.
Volunteer in South Africa reserves the right to revise the registration fee at any time before you have booked. All registration fee revisions will be made via the Volunteer in South Africa website with seven days advanced notice given before they take affect. Registration fee revisions are not applicable to volunteers who have already submitted their online booking before the revisions are due to take affect. A volunteer’s placement on a program cannot be confirmed until registration fee has been paid in full. All registration fee payments attract a 4.5% transaction fee charge to cover PayPal fees (where applicable), bank fees and currency conversion charges.
Registration fees are non- refundable should you cancel your trip to come to South Africa.
Details of the program fees are set out on our website. Because Program fees are paid to our partner organizations (either directly on arrival or through us to them) they are not refundable by Volunteer in South Africa. Program fees paid through Volunteer in South Africa by means of online payment, bank or wire transfer will need to have transaction costs covered by the volunteer. Program fee revisions may take place on our website, however are not applicable to volunteers who have already paid their registration fee before the revisions take effect. Program fees are due 30 days prior to the beginning of the volunteer’s program placement. Failure to make this payment can result in a loss of volunteer placement with no refund of registration fee. All program fee payments attract a 4.5% transaction fee charge to cover PayPal fees (where applicable), bank fees and currency conversion charges.
Registration fees and program fees are not transferrable to other persons.
Change of Dates and Duration
Once registered and before they begin their trip, the volunteer is entitled to change their start date and duration once, at no additional cost.
The volunteer acknowledges and accepts the responsibilities and risks associated with their agreement to travel to, temporarily live in and provide volunteer services in a developing country. Such travel and volunteer work can be often hazardous and involves a certain degree of risk, and personal perils to the volunteer, both foreseen and unforeseen, all of which are fully accepted by and solely assumed by the volunteer. Therefore, Volunteer in South Africa/ abreakaway volunteers/ including any and all of its employees, managers, all directors, shareholders, host families and host country partner organizations are not liable, to the maximum extent of the law, for any loss or harm the volunteer or associates may suffer, including but not limited to loss caused directly or indirectly by:
- Personal injury;
- Emotional injury;
- Illness or disease or Covid 19;
- Damage to or loss of property;
- Hostage situations; or
- War or terrorism.
The volunteer agrees to indemnify Volunteer in south Africa/ all staff/ all members and all partners against any and all liability which May incur arising directly or indirectly out of, or in connection (in any way) with, the volunteer's travel to or from locations or on flight. You further more understand that we have Covid 19 pandemic in South Africa and you here by waiver us from any liability which may arse directly or indirectly from contracting the virus whilst in-country or During transit. You further agree to pay for your own hospital bills should you catch Covid 19 and need to be hospitalized. You here by indemnify Volunteer in South Africa from any sickness during your stay in South Africa. You also indemnify Volunteer in South Africa and all staff from liabilities at our accommodation or partnered accommodation.
Drug and Alcohol Use
The volunteer must abide by the rules put in place by the organization (volunteer in sa is partnered with), Volunteer placement institution and host family in regards to alcohol consumption. Drug use (unless prescribed by a doctor) is strictly prohibited and will result in instant dismissal from the program with no refund.
The volunteer agrees to comply with the partner organization's code of conduct.
Volunteer in South Africa reserves the right to use feedback and images provided by volunteers for website materials such as testimonials.
Volunteer in South Africa provides a service connecting volunteers to partner organizations. You agree that Volunteer in South Africa/ all employees are not liable for any actions or omissions of any partner organization.
To the full extent permissible at law, all representations, terms, warranties, guarantees, or conditions whether implied by statute, common law or custom of the trade or otherwise, including, but not limited to, implied warranties and guarantees, are excluded.
This website is presented solely for the purpose of promoting Volunteer in South Africas / abreakaway volunteers services and those of Volunteer in South Africas partner organizations. This site is controlled and operated by Volunteer in South Africa from its offices in South Africa. Volunteer in South Africa makes no representation that materials in the site are appropriate or available for use in other locations.
Those who choose to access this site from other locations do so on their own initiative and are responsible to the extent local law is applicable.
Volunteer in South Africa does not warrant or make any representations regarding the correctness, accuracy, reliability, or otherwise of the materials in this site or the result of their use.
As a volunteer you are to adhere to our Code of conduct as an organization, and should it not be in alignment then Volunteer in South Africa deserves the right for dismissal without any refunds offered to you for the remainder of your stay.
Volunteer in South Africa and its partner organizations reserve the right to remove the volunteer from the program should the volunteer not adhere to the rules set out.
Volunteer in South Africa has no liability for any lack of performance, unavailability or failure of the services or its website, or for any failure of Volunteer in South Africa to comply with these terms and conditions, where the same arises from any cause reasonably beyond the control of Volunteer in south africa.
These terms are governed by the laws of South Africa.